It’s inevitable that there will be times when you’re unhappy with the performance of someone on your staff. In the old days, the answer was often to try to force improvement. “Shape up or ship out” was the motto. The attitude among most leaders was that the employee needed the job more than the company needed the employee. If someone wasn’t adjusting well or doing the job, then it was time to move on to someone else.
Have you ever been late or almost missed something really important? Whether it’s with a friend or customer, good leaders need to stop showing up late or missing appointments. It strains relationships, is embarrassing, and can be detrimental (both personally and professionally).