Your ability to inspire your staff may depend on your skill at defining your team or company’s unique purpose. Everyone wants to make more money and deliver better quality and service. Do you know what purpose separates you from the rest of the pack? Employees will quickly sense when a leader is pretending to have a plan or is settling for the same goals everyone else makes. It’s your commitment to see beyond the routine and understand what’s truly needed that will impress and motivate your people.
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As a leader, you probably already know that good communication is important when it comes to handling sensitive matters. But if you didn’t, here’s a quick primer on how to communicate clearly when you are hiring new employees, firing current ones, and working through those sticky situations that have a habit of popping up when you least expect them.