“Oh no, not him!” Four Leadership Principles for Working with Difficult People

If you’re like most of us, there’s someone in our workplace who—let’s face it—gets on your nerves and drives you crazy. Whether it’s an employee who knows it all, a client whose poor planning skills make everything a crisis, a senior executive with a huge ego, or a board member who can’t stay on track, the end result is the same: Stress. You worry about what disruptive thing they’ll do or say next, and about your ability to control your own responses—not to mention what others might do. It’s almost like middle school for adults.

“Oh no, not him!” Four Leadership Principles for Working with Difficult People

It’s difficult to know how to handle these people/situations. You may find yourself reduced to dealing with their behavior one crisis at a time, walking on eggshells in between. It’s exhausting and it detracts from your performance—and your team’s.

Leadership Tips to Keep in Mind During Seasons of Change

For many of us — especially those who had lost count of the polar vortexes by mid-January — winter can’t end soon enough this year. But the transition is rarely an orderly one.

Keep these Leadership Tips in Mind During Seasons of Change

It often starts with a deceptively sunny day in February. Everybody breaks out their light jackets and starts talking about taking walks at lunch, and then a couple of days later comes a blast of freezing temperatures and new snow, which in turn gives way to chilly rain and slush. People trot out the old joke about “if you don’t like the weather, just wait five minutes.”

That’s the nature of most transition. Even when you know you’re moving steadily toward the new, progress can feel halting and unpredictable in the short term.