No matter how well you plan and train and prepare, sooner or later something will happen with the potential to do serious damage to your organization or team—the business equivalent to a tornado. It can take many forms: a sudden drastic change in your industry or regulatory environment, a disrupted supply chain, a major client that goes into bankruptcy, a degree of involvement in a newsworthy scandal, or throwing all your resources into pursuing a “can’t-miss” opportunity that can—and does, miss.
Whatever the situation, you find yourself staring at uncertainty and problems. There may be no good way to spin the situation, but there is a simple question you can use to convert it into a leadership opportunity: What can we learn from this?








